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Trash Bin Service Privacy Policy Details

BinBanditz

BinBanditz respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you use our website, fill out forms, request quotes or services, or make payments for our curbside bin valet services.

1. Information We Collect

BinBanditz may collect the following types of information:

  • Name
  • Email address
  • Phone number
  • Service address (including street address, city, and ZIP code)
  • Billing information (such as payment method details as needed to process payments)
  • Gate codes, access notes, or special instructions needed to provide service
  • Information you submit through quote forms, contact forms, and service request forms
  • Details about the services you request or purchase​
  • ​

Basic website usage data, such as:

  • Browser type​
  • Device type
  • IP address
  • Pages visited and actions taken on the site
  • Date and time of visits

You may choose not to provide certain information, but this may limit our ability to provide or schedule services.

2. How We Use Information

BinBanditz uses the information we collect for purposes such as:

  • Providing, managing, and delivering curbside bin valet services
  • Creating and managing your customer account or service profile
  • Responding to questions, messages, and service requests
  • Sending quotes, estimates, service confirmations, and service updates
  • Scheduling, rescheduling, and managing service appointments
  • Processing payments and handling billing matters
  • Improving our website performance, services, and customer experience
  • Maintaining business, legal, and operational records
  • Sending service-related communications, such as reminders, notices about schedule changes, or important updates about your account or our services

We use your information only in ways that are reasonably necessary for our business and to serve you as a customer.

3. Payment Information

Payments for BinBanditz services may be processed through secure third-party payment providers.

  • These payment providers may collect and store your payment details (such as card information) in order to complete transactions and manage billing.
  • BinBanditz does not claim to store full card numbers or full payment details on our own servers unless reasonably necessary for billing administration and only in a secure manner.
  • We rely on industry-standard security practices of our third-party providers to help protect your payment information.

If you have questions about how your payment data is handled, you may contact us using the information below.

4. Sharing of Information

BinBanditz does not sell your personal information.

We may share limited personal information with trusted third parties who help us operate and support our business, including:

  • Website hosting and website service providers
  • Payment processors and billing platforms
  • Scheduling, booking, or service management software providers
  • Customer communication tools (such as email or messaging services)
  • Bookkeeping, accounting, or administrative support providers
  • Professional advisors (such as legal or tax professionals) when reasonably needed

These third parties are only given the information they need to perform their services and are expected to handle it in a reasonably secure and confidential way.

We may also disclose information:

  • When required by law, regulation, legal process, or government request
  • When we believe it is necessary to protect our rights, property, or safety, or that of our customers or the public
  • In connection with a business transaction such as a merger, sale, or reorganization, where permitted by law

5. Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Help the website function properly
  • Remember your preferences or settings
  • Understand how visitors use the site
  • Monitor site performance and traffic
  • Improve our content, design, and user experience

Cookies are small files stored on your device. You may be able to control or delete cookies through your browser settings, but doing so may affect how some parts of the website function.

We may also use basic analytics tools to view aggregated and non-identifying information about website traffic and usage patterns.

6. Data Security

BinBanditz takes reasonable steps to help protect personal information from loss, misuse, and unauthorized access.

These steps may include:

  • Using secure connections (such as HTTPS) for parts of the website
  • Working with reputable third-party providers for hosting, payments, and related services
  • Limiting access to personal information to those who need it for business purposes

However, no website, internet transmission, or online system can be guaranteed to be 100% secure. We cannot promise or guarantee absolute security of your information, but we do aim to use reasonable safeguards appropriate for a small local service business.

7. Data Retention

BinBanditz keeps personal information only as long as reasonably needed for:

  • Providing and managing services
  • Business operations and customer support
  • Legal, tax, and accounting requirements
  • Resolving disputes and enforcing agreements

When information is no longer needed for these purposes, we will take reasonable steps to delete it, de-identify it, or store it in a way that reduces identifying details where appropriate and practical.

8. Children’s Privacy

Our website and services are not directed to children under the age of 13.

  • BinBanditz does not knowingly collect personal information from children under 13.
  • If we learn that we have collected personal information from a child under 13 without verified parental consent, we will take reasonable steps to delete that information.

If you believe a child under 13 has provided personal information to us, please contact us using the information in the “Contact Information” section below.

9. Customer Choices

As a customer, you may contact BinBanditz to:

  • Request updates or corrections to your personal information
  • Ask questions about how your information is used
  • Request deletion of certain information where applicable and allowed by law
  • Submit privacy-related requests or concerns

We may need to verify your identity before responding to certain requests for your protection. Some information may need to be kept for legal, tax, or business reasons even if you request deletion.

10. Nevada Privacy Notice

  • You may contact us with verified privacy-related requests concerning your personal information.
  • BinBanditz does not currently sell “covered information” as defined under Nevada law.
  • If you have questions or requests under Nevada privacy law, please contact us using the privacy contact details listed below in the “Contact Information” section.

11. Changes to This Privacy Policy

  • Any changes will be posted on this page.
  • The “Effective Date” at the end of this policy will be updated when the policy changes.
  • Your continued use of our website or services after an updated policy is posted means you accept the changes, as allowed by law.

We encourage you to review this Privacy Policy periodically so you stay informed about how we protect and use your information.

12. Contact Information

If you have any questions about this Privacy Policy or how BinBanditz handles personal information, please get in touch with us at:
BinBanditz.com
Attn: Privacy Policy 
4200 W Russell Rd Ste 104

Las Vegas, NV 89118
Phone: (702) 935-3758
Email: info@binbanditz.com

Effective Date: March 4, 2026 

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